Quezon city: The Department of Social Welfare and Development’s (DSWD) Social Registry Office (SRO) is preparing for the full rollout this November of the Basta Beripikado, Mabilis ang Serbisyo (BBM Serbisyo), a digital platform designed to streamline beneficiary verification.

According to Philippines News Agency, the BBM Serbisyo platform, which was pilot-launched on October 8, aims to accelerate the verification and identification process of beneficiaries under the agency’s Know-Your-Customer (KYC) system. This initiative ensures that government aid reaches the rightful recipients more efficiently and accurately, eliminating cases of ‘ghost’ recipients and enhancing transparency in the agency’s social protection programs.

SRO Director Jimmy Francis Schuck II highlighted that the initiative will improve the accuracy of the agency’s beneficiary database and prepare the DSWD for a more integrated government system in the future. He mentioned that the National ID can be used through the BBM Serbisyo platform to verify if a beneficiary is deceased, has relocated, or has a new surname, especially in cases of marriage.

The DSWD is implementing the use of the National ID through the BBM Serbisyo platform across all its grant-based programs, supporting the Marcos administration’s push for digitalization. Schuck assured that the platform is user-friendly, requiring beneficiaries to input basic information and take a selfie for authentication.

To enhance accessibility, Schuck revealed plans for an offline version of the app to serve communities with limited or no internet access, such as indigenous peoples in Geographically Isolated and Disadvantaged Areas (GIDA). As of October 30, over 91,000 beneficiaries under the Assistance to Individuals in Crisis Situation (AICS) program have been authenticated using the BBM Serbisyo app.

Schuck encouraged all DSWD beneficiaries to utilize the platform, emphasizing that the absence of a National ID will not affect their eligibility for assistance. The BBM Serbisyo platform enhances and streamlines the agency’s verification process, paving the way for faster, more reliable, and transparent delivery of social services.