FAHMI URGES MINISTRIES, AGENCIES TO EMBRACE AI FOR ENHANCED PUBLIC SERVICE EFFICIENCY
SUBANG JAYA, Communications Minister Fahmi Fadzil has urged ministries and government agencies to explore and harness artificial intelligence (AI) technology to further improve service efficiency for the public. He highlighted AI’s potential to reduce workload, including data input, record management and storage, thereby saving time and reducing the likelihood of human errors. ‘AI is currently utilised in certain applications, but its widespread adoption is yet to be fully realised. ‘Therefore, we welcome AI technologies that can streamline administrative processes and enhance the efficiency of service delivery,’ he said after launching the CelcomDigi AI Experience Centre at the CelcomDigi Hub here