LAZADA INTRODUCES NEW RETURN, REFUND POLICIES
KUALA LUMPUR, Popular South East Asian e-commerce platform Lazada has introduced new return and refund policies to enable customers to enjoy a more flexible and worry-free shopping experience. Lazada said in a statement today that customers can enjoy several major benefits, including a 30-day simple return policy for all purchases in LazMall and Choice and the ‘Change of Mind’ policy for a wider range of products and categories on all Lazada platforms. Customers will also benefit from faster refunds as soon as their orders are returned to Lazada’s logistic partners via drop-off or pick-up. ‘With a streamlined process, Lazada is