Tokyo: A total of 162 certified coordinators who help foreign residents consult with local governments and others have been deployed in 38 of Japan's 47 prefectures since the Immigration Services Agency launched the certification system in fiscal 2024.

According to Philippines News Agency, the system was introduced amid a growing number of foreign residents in the country, more consultations from them, and increasingly complex consultations. To be certified, applicants must take courses to acquire knowledge about related topics, such as residency status, immigration procedures, and mental health, and pass tests. Certifications are effective for three years, with courses to renew certifications starting next fiscal year.

"I feel great joy when advice seekers in difficult situations move on to the next stage of their lives," one coordinator shared in an interview with the agency. "I'm happy that I work more with people from various fields, such as agriculture, medical and welfare." However, an agency official noted the challenge of securing human resources solely by emphasizing the duty's significance.

A study group comprising agency officials, experts, and others is contemplating the establishment of a national qualification system for such coordinators. Unlike Japan, countries like Germany, Canada, and South Korea have personnel supporting foreign residents but lack qualification systems. A study group member remarked that a qualification system would distinguish Japan from other countries, even as coordinators function without one.

Introducing a national qualification system would necessitate legislative action, prompting the agency to evaluate its necessity. By the end of the current fiscal year, the number of certified coordinators is expected to reach approximately 300. Presently, coordinators operate only at central and local government offices, but there are plans to extend their support to foreign residents' workplaces, schools, and private organizations assisting them.