Manila: The Land Transportation Office (LTO) clarified that all of its offices are authorized to accept various payment modes and are not restricted to online payment options.

According to Philippines News Agency, the LTO assured the public that no directive exists to limit transactions exclusively to online payments, addressing concerns and feedback from the public.

"All LTO offices, district offices, extension offices, and allied service providers are authorized to accept multiple modes of payment, and clients have the full right to choose their preferred method - including cash, card, and other electronic payment channels as available," the LTO stated.

The LTO emphasized that any restriction of payment options to online payments only is unauthorized and does not align with LTO policies. It further clarified that convenience fees associated with some electronic or online payment channels are not imposed by the LTO nor reflected on official LTO receipts.

The LTO explained, "These fees are collected by third-party payment service providers to cover the costs of their infrastructure and services."

The agency urged the public to report any instances of unauthorized payment restrictions or unclear charges to LTO personnel at any of its offices or through its official social media platforms and communication channels.

"The LTO remains committed to eliminating fixers and ensuring transparent, efficient transactions for the public," the statement concluded.