Immigration Department To Reform Work Processes Following MACC Chief’s Feedback – DG
PUTRAJAYA, The Immigration Department (JIM) is conducting a review and will implement extensive reforms to its work processes and service delivery, in response to concerns raised by Malaysian Anti-Corruption Commission (MACC) Chief Commissioner Tan Sri Azam Baki. JIM director-general Datuk Zakaria Shaaban said these improvements will be implemented soon. ‘We acknowledge the 11 critical weaknesses that have allowed syndicates to exploit counter settings for smuggling foreign nationals,’ he said in a statement today. Yesterday, Azam reportedly said that these weaknesses were the major facors in the lax internal controls, which made it easier for syndicate agents to have access to