DHSUD records 100% resolution rate via hotline 8888
MANILA: The Department of Human Settlements and Urban Development (DHSUD) has garnered 100 percent resolution rate in handling complaints from January to July this year. In a report from the Office of the President’s 8888 Citizens’ Complaint Center, the DHSUD also recorded 98.15 percent within the 72-hour compliance period. The DHSUD received 433 concerns from January to July and was able to resolve all but eight within three days. DHSUD Secretary Jose Rizalino Acuzar welcomed the excellent rating as an “inspiration” for staff members to work harder. “This shall serve as an inspiration for all of us to strive better