MANILA-- The Metropolitan Manila Development Authority (MMDA) is appealing to motorists to report or file complaints against abusive traffic enforcers.
MMDA General Manager Thomas Orbos said complainants may report corrupt personnel through its official social media accounts such as on Facebook and its website, mmda.gov.ph where the complaint I Will Act is hosted.
The complaint portal is in collaboration with the member agencies of the Inter-Agency Council on Traffic (I-ACT) composed of MMDA, Department of Transportation (DOTr), Land Transportation Office (LTO), Land Transportation Franchising and Regulatory Board (LTFRB) and the 17 Metro Manila local government units.
"We call on the public to stay vigilant and we encourage them to report abuses by our personnel via the multiple line of reporting system like FB and Viber (Netizen's Watch) and Twitter," Orbos said.
Complainants should include valid support or evidence for the authorities to promptly address the complaint.
"As part of due process, we need to have reasonable justification to impose preventive suspension and/or penalties. A mere complaint, without a slightest of proof cannot be given due course. We urge the public to assist us by supporting their complaint with supporting materials," he said.
These complaints will be reviewed and investigated by an internal group.
Moreover, the agency also welcomes complaints on other services rendered by office personnel.
Orbos reiterated that it will not tolerate any form of abuse and illicit activities such as receiving bribes or extortion of its personnel.
To date, there have been a total of 681 MMDA personnel with administrative cases based on the data from the agency's Legal and Legislative Affairs Staff,
Of the figure, 129 were dismissed from the service after undergoing investigation and due process while 134 were formally charged.
A total of 91 personnel were preventively suspended for various cases while 257 were reprimanded. (PNA)
Source: Philippines News Agency