Manila: The Government Service Insurance System (GSIS) achieved a 100 percent success rate in the 2025 Anti-Red Tape Authority (ARTA) Report Card Survey (RCS) 2.0, with all 10 of its surveyed branches receiving top marks for outstanding public service.

According to Philippines News Agency, out of 904 government agencies evaluated nationwide, only 59 were recognized, and GSIS accounted for 10 of those awardees. The GSIS branches in Iloilo and General Santos received Gold Awards for earning ‘Excellent’ ratings, the highest recognition given to government offices with scores between 95 percent and 100 percent. Eight other offices – the GSIS Head Office in Pasay City and its branches in Cotabato, Dagupan, Dumaguete, Maasin, Malaybalay, Butuan, and Tuguegarao – garnered Silver Awards for ‘Very Satisfactory’ performance.

‘Providing ‘Ginhawa’ or comfort to our members and pensioners is the heart of our mission, and these awards affirm that we are on the right path,’ GSIS President and General Manager Wick Veloso said. The ARTA Report Card Survey measures the quality of frontline service, adequacy of facilities, and citizen satisfaction.

Held last Oct. 23 at Conrad Manila, the ceremony honored top-performing agencies that exemplify the government’s drive to streamline processes and eliminate red tape.